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Terms of Service

These Terms of Service ("Terms") govern your access to and use of Typemail’s website, documentation, browser extension, API, dashboard, and related services (collectively, the "Services"). By using the Services, you agree to these Terms.

Effective date: 2025-10-30

1. Eligibility and Accounts​

  • You must have legal capacity to enter a contract. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization.
  • You are responsible for your account, including safeguarding credentials and API keys. You must promptly notify us of any unauthorized access or security incident.

2. Acceptable Use​

You agree not to misuse the Services. Prohibited activities include:

  • Violating laws or regulations, sending spam, or distributing malicious content.
  • Attempting to access or disrupt systems without authorization, reverse engineering, or circumventing security or usage limits.
  • Misrepresenting identity or affiliation, or infringing intellectual property, privacy, or other rights.

We may investigate and suspend or terminate accounts that violate these Terms.

3. API Use and Rate Limits​

  • We may apply rate limits, quotas, or other controls to ensure service stability and fair use.
  • You must not share API keys publicly or with unauthorized parties. Keys are tied to your account and plan.

4. Plans, Billing, and Taxes​

  • Certain features require a paid subscription. Fees are billed in accordance with your selected plan (e.g., monthly or annual) via Stripe. Applicable taxes may apply.
  • Subscriptions renew automatically until canceled. You can cancel at any time; access continues until the end of the current billing period. Unless required by law, fees are non‑refundable once the period has started.
  • We may change prices or features with prior notice where required. If you do not agree with changes, you may cancel before they take effect.

5. Trials and Beta Features​

  • We may offer free trials or beta features. These are provided “as is” without warranty and may be modified or discontinued at any time.

6. Intellectual Property​

  • We (and our licensors) own all rights in the Services, including software, documentation, designs, and trademarks. No rights are granted except as expressly described.
  • You retain ownership of your content (e.g., Markdown input). You grant us a limited license to process that content solely to provide the Services and improve their operation (e.g., debugging, security, abuse prevention).

7. Confidentiality​

Each party may receive confidential information from the other. The receiving party will protect it with reasonable care and use it only for purposes of these Terms. This does not apply to information that is public, already known, independently developed, or rightfully obtained from a third party without duty of confidentiality.

8. Privacy and Data Processing​

Our processing of personal data is described in the Privacy Policy. Where applicable, we make available data protection terms and transfer mechanisms to support compliance.

9. Third‑Party Services​

The Services may interoperate with third‑party products or services (e.g., Supabase, Stripe). We do not control third‑party terms or availability and are not responsible for their acts or omissions.

10. Disclaimers​

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

11. Limitation of Liability​

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow certain limitations; in such cases, the above limitations apply to the fullest extent permitted.

12. Indemnification​

You will defend and indemnify us from claims arising out of your content or your use of the Services in violation of these Terms or applicable law.

13. Suspension and Termination​

You may cancel your subscription at any time. We may suspend or terminate access if you breach these Terms, pose a security or legal risk, or fail to pay fees when due. Upon termination, your right to use the Services ceases, except for provisions that by their nature should survive (e.g., IP, confidentiality, limitations, indemnities).

14. Changes to the Services or Terms​

We may update the Services and these Terms from time to time. Material changes will be communicated in advance where required. Continued use after changes take effect constitutes acceptance.

15. Governing Law and Dispute Resolution​

Except to the extent prohibited by law, these Terms are governed by the laws of Canada, without regard to conflict‑of‑laws rules, and the courts located in Canada will have exclusive jurisdiction. Mandatory consumer protection rights remain unaffected.

16. Contact​

Questions about these Terms? Contact support from your Dashboard.